Applies to retail and professional customers purchasing from the official NFORMULA store.
适用于所有通过 NFORMULA 官网下单的零售与专业客户。
NFORMULA adjusts regional pricing according to logistics costs and import tax requirements to provide a fair and consistent shopping experience across regions.
For U.S. orders over $50 USD, NFORMULA covers duties and import taxes under the DDP (Delivered Duty Paid) model.
Canadian and international taxes are applied automatically at checkout based on local regulations.
NFORMULA 会根据进口税及物流成本差异进行区域价格调整，以确保不同地区顾客获得公平一致的购物体验。
美国订单单笔 满 $50 USD 可享 DDP 包税服务（由 NFORMULA 承担关税与进口税）。
加拿大及国际地区税费将于结账时根据当地法规自动计算。
Vancouver Warehouse｜温哥华仓
Order processing: 1–2 business days
订单处理：1–2 个工作日
China Warehouse｜中国仓
Order processing: 3–5 business days
订单处理：3–5 个工作日
Japan Warehouse｜日本仓
Order processing: 3–5 business days
订单处理：3–5 个工作日
During launches or peak periods, processing may extend to 5–7 business days.
新品发布及节假日高峰期，订单处理时间可能延长至 5–7 个工作日。
Order processing times exclude store closure days and public holidays.
订单处理时间不包含店铺关闭日及法定节假日。
Products from our Vancouver, China, and Japan warehouses may be shipped separately. When an order contains items from more than one warehouse, shipping fees are calculated based on the applicable shipping rate for each shipment.
温哥华、中国及日本仓库的商品可能会分别发货。当订单包含来自多个仓库的商品时，系统将根据各包裹适用的配送方式分别计算运费。
Looking for a lower shipping option?｜希望节省多仓配送运费？
If your order includes items from multiple warehouses and the combined direct shipping cost is higher than expected, please contact us before placing your order.
If you don't mind waiting a little longer, we may be able to consolidate eligible items and offer a lower shipping fee. Consolidated shipping availability depends on the products, warehouses, destination, and applicable shipping restrictions.
如果您的订单包含来自多个仓库的商品，并且系统显示的直邮总运费较高，请在下单前联系我们。
如果您不介意等待更长时间，我们可以根据商品、仓库、收货地区及相关运输限制，协助确认是否可以合并配送并提供更优惠的运费。
Please note: Consolidated shipping is not automatically available at checkout and is not guaranteed for every order. Please contact us before payment so we can review your order and available shipping options.
请注意：合并配送不会自动显示于结账页面，且并非所有订单均适用。请在付款前联系我们，以便我们根据您的订单确认可选配送方案。
Taxes (GST/HST) are calculated at checkout.
Orders over 8kg or containing over 500ml of liquid are not eligible for free shipping.
税费将于结账时依省份自动计算。
超过 8kg 或含 500ml 以上液体的订单不享包邮。
Vancouver Warehouse orders ≥ $50 USD ship under the DDP (Delivered Duty Paid) model, with applicable duties and import taxes covered by NFORMULA.
Orders over 8kg or containing over 500ml of liquid are not eligible for free shipping.
温哥华仓订单金额 ≥ $50 USD 可享 DDP 包税服务，适用的关税及进口税由 NFORMULA 承担。
超过 8kg 或含 500ml 以上液体的订单不享包邮。
※ For international orders, we recommend choosing products from our China or Japan Warehouses for faster and more reliable shipping.
※ 国际地区订单建议优先选择中国仓或日本仓商品，配送速度更快、更稳定。
※ For customers in European regions: If you choose products from our Vancouver Warehouse, please select items from the Clean Formula collection only. Due to our current international shipping requirements for the Vancouver Warehouse, products outside the Clean Formula collection cannot be shipped to European destinations and may be returned or destroyed. NFORMULA Life is not responsible for products returned or destroyed due to these restrictions.
※ 欧洲地区顾客：如选择温哥华仓商品，请仅选择 Clean Formula 区域产品。由于目前温哥华仓的国际运输合作要求，Clean Formula 以外的产品无法寄往欧洲地区，并可能被退回或销毁。如因不符合运输要求而被退回或销毁，NFORMULA Life 一律概不负责。
For Vancouver Warehouse shipments to the UK (minimum $220 CAD), EU (minimum $215 CAD), and Norway (minimum $380 CAD), orders should meet the applicable minimum merchandise value before shipping fees.
Orders below these minimum amounts may still be shipped upon request; however, there is a risk that the package may be delayed, returned, or rejected by customs. NFORMULA is not responsible for delays, returns, or rejection resulting from these circumstances.
寄往英国（最低 $220 CAD）、欧盟（最低 $215 CAD）和挪威（最低 $380 CAD）的温哥华仓国际订单，应达到以上最低商品金额（不含运费）。
若订单金额低于上述标准，我们仍可根据要求协助寄送，但包裹可能出现延迟、被海关退回或拒收等情况。因上述原因产生的延误、退回或拒收，NFORMULA 不承担相关责任。
All customs duties are the responsibility of the buyer.
如产生关税，需由买家自行承担。
Duties and taxes may be charged by the destination country.
Liquid items over 500ml are not eligible for free shipping.
When your order arrives, local customs may charge VAT (UK approximately 20%, EU approximately 15–25%, Norway approximately 25%), applicable duties based on the product category, and courier handling fees. These charges are determined by the destination country and may be collected before delivery.
相关税费可能由目的地国家或地区征收。
超过 500ml 的液体商品不享包邮。
当您的包裹抵达当地海关时，可能会被收取增值税（英国约 20%、欧盟约 15–25%、挪威约 25%）、根据商品类别产生的关税，以及快递公司的处理费用。以上费用由目的地国家或地区相关机构制定，并可能在配送前向您收取。
Please report shipping damage within 3 days of delivery and provide clear photos of the damaged item and packaging.
NFORMULA is not responsible for delays caused by customs, carriers, weather conditions, or other circumstances outside our reasonable control.
Shipping insurance is recommended for international or high-value orders.
如包裹或商品在运输过程中损坏，请于收货后 3 日内联系我们，并提供商品及包装的清晰照片。
因海关、承运商、天气或其他超出我们合理控制范围的情况导致的延误，NFORMULA 不承担相关责任。
建议国际订单或高价值订单购买运输保险。
Due to hygiene and professional product standards, returns or exchanges are not accepted once an order has been shipped unless an item arrives defective or damaged.
Color differences, screen display differences, or personal preferences are not considered defects and are not eligible for return or exchange.
因卫生及专业产品特性，订单一经发货原则上不接受退换货，除非商品存在故障或运输损坏。
因实际颜色、屏幕显示色差或个人喜好导致的不满意不属于商品质量问题，不适用于退换货。
For shipping, consolidated shipping, or order inquiries, please contact us before placing your order whenever possible:
Email: support@nformulalife.com
如有运费、合并配送或订单相关问题，建议尽可能在下单前联系我们：
Email：support@nformulalife.com
Very easy to use. Transfer was perfect! Make sure you are curing exactly for 60 seconds! My client loved her nail set
Cute size but came with visible multiple signs of mold…
