Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Nail Formula website, online store, products, services, and related features.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and any additional policies referenced herein.

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website or our related services.

Our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies published on our website may also apply to your use of our services and purchases from Nail Formula.

2. Eligibility

By using this website, you represent that you are at least the age of majority in your province, state, territory, or country of residence, or that you have obtained permission from a parent or legal guardian where required.

Certain professional products may require appropriate knowledge, training, licensing, certification, or supervision depending on the product and applicable laws in your jurisdiction.

3. General Conditions

We reserve the right to refuse service, restrict access, cancel transactions, or limit quantities where reasonably necessary, including in cases of suspected fraud, misuse, unauthorized resale activity, security concerns, pricing errors, inventory errors, or violations of these Terms.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of our website or proprietary content without prior written permission, except as permitted by applicable law.

4. Website Information

We make reasonable efforts to ensure that information presented on our website is accurate and current. However, product descriptions, images, colors, pricing, specifications, availability, ingredients, packaging, and other information may occasionally contain errors or become outdated.

Product packaging, formulas, specifications, or appearance may also be updated by manufacturers without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update or modify website content where appropriate.

5. Products, Pricing & Availability

Product prices, promotions, availability, and selection may change without prior notice.

We reserve the right to limit quantities, discontinue products, or restrict the sale of certain products where reasonably necessary.

Prices displayed on our website are shown in the selected currency and may not include applicable taxes, duties, import fees, or other charges unless expressly stated.

If a material pricing or product-information error affects an order, we may contact you to confirm the corrected information or cancel the affected item or order and issue any applicable refund.

6. Orders & Payment

By placing an order, you agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

Submitting an order does not guarantee acceptance. We reserve the right to review, refuse, limit, or cancel an order where reasonably necessary.

This may include orders affected by suspected fraud, payment issues, pricing errors, inventory discrepancies, prohibited activity, or other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method unless another resolution is agreed upon or required by law.

7. Shipping & Delivery

Shipping rates, estimated delivery times, free-shipping eligibility, multiple-package fulfillment, duties, taxes, and other delivery terms are governed by our current Shipping Policy.

Delivery dates and transit times are estimates and are not guaranteed. Carrier delays, customs processing, weather, remote destinations, peak periods, and other circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

8. Returns, Refunds & Cancellations

Returns, refunds, exchanges, cancellations, damaged-item claims, and warranty requests are governed by our current Return & Refund Policy and any product-specific terms that may apply.

Certain products may be non-returnable for hygiene, safety, product-integrity, clearance, or other reasons described in the applicable policy or product listing.

9. Product Use & Professional Responsibility

Nail Formula carries products intended for a variety of users, including professional nail artists, salons, educators, and individual consumers.

Customers are responsible for reviewing product instructions, ingredient information, warnings, safety documentation, and manufacturer recommendations before use.

Professional products should be used only in accordance with their intended purpose and with appropriate knowledge, training, precautions, and protective measures.

If you have known allergies, sensitivities, medical concerns, or questions about whether a product is appropriate for you, you should review the available product information and seek appropriate professional advice before use.

Where available, product safety documentation such as an SDS or MSDS may be requested by contacting our customer support team.

10. Third-Party Brands & Services

Nail Formula is a multi-brand retailer and may offer products manufactured or supplied by independent third-party brands.

Brand names, logos, trademarks, product names, packaging, and other intellectual property belonging to third-party brands remain the property of their respective owners.

The availability of a third-party product on our website does not imply ownership of that brand by Nail Formula.

We may also use third-party providers for services including payment processing, shipping, website functionality, analytics, marketing, customer reviews, and other business operations. Third-party services may be subject to their own terms and privacy practices.

11. Intellectual Property

Unless otherwise indicated, original Nail Formula website content, including our original text, graphics, branding elements, educational materials, layouts, and other original content, is owned by or licensed to Nail Formula and is protected by applicable intellectual property laws.

Third-party product images, trademarks, logos, and other brand materials remain the property of their respective owners or are used with appropriate authorization or sourcing rights.

You may not reproduce, distribute, modify, republish, or commercially exploit protected content without appropriate permission.

12. User Content & Conduct

You may not use our website or services for unlawful, fraudulent, abusive, harmful, defamatory, infringing, or malicious purposes.

Where our website allows customers to submit reviews, comments, photos, videos, or other content, you are responsible for ensuring that you have the right to submit that content and that it does not violate applicable laws or the rights of others.

We reserve the right to remove or restrict content that violates these Terms, applicable law, or our platform policies.

13. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

Our website may use cookies and similar technologies for website functionality, analytics, personalization, advertising, and other purposes described in our Privacy Policy and applicable privacy settings.

14. Disclaimer of Warranties

To the extent permitted by applicable law, we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

Except for warranties expressly provided by Nail Formula, a manufacturer, or applicable law, products and services are provided subject to the terms and warranties applicable to them.

Nothing in these Terms is intended to exclude or limit any warranty, consumer right, or remedy that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Nail Formula and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of our website, services, or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Nail Formula harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of another person or entity.

17. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law principles.

Nothing in this section limits any mandatory consumer rights that may apply under the laws of your place of residence.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

19. Changes to These Terms

We may revise these Terms from time to time to reflect changes to our services, business practices, policies, or legal requirements.

The current version will be posted on this page. Where required by applicable law, we will provide additional notice of material changes.

20. Contact Information

For questions regarding these Terms of Service, please contact:

support@nformulalife.com